Wondering how to account for automatically deducted Stripe fees in FreeAgent? Find out here. How to account for Stripe fees in FreeAgent You can then retry the transfer from your Stripe dashboard. You should fix the issue with your bank account or get in touch with Stripe for more details. In this instance your client will still have been charged for your invoice. This usually means that there was an issue with the bank account you have set up in Stripe. In the event that the transfer fails, you will see a 'Payment Failed’ status. Remember that even when you see this status you still need to feed in or upload the transaction from your bank and explain it as an Invoice Receipt against that invoice. Stripe Invoice Payment StatusĪs soon as your client has made a payment using Stripe, viewing your invoice will show a payment status of ‘Payment Processing' while FreeAgent waits for Stripe to confirm that the payment has been transferred to your account.įinally, once the payment is transferred into your bank account you’ll see a 'Payment Complete’ status. While payments are pending or being processed, FreeAgent will stop sending automatic email reminders. It's also worth noting that if a payment made with Stripe doesn't go through from your customer's account, it can be 5 days before Stripe are notified by the bank. Payments made with Stripe take 7 days to appear in your bank account. Any other payment options you enabled while creating your invoice, such as PayPal, will also be available here.Īs soon as a payment is made by your client you should receive a confirmation email. This will show them your invoice, along with the option to pay by Credit Card via Stripe. When your client receives your invoice via email, they can follow the online payment link you previously added to your email. This link will let your client pay your invoice using a debit or credit card, via your Stripe account. This will embed an online payment link in the email that your client will receive. When you are emailing your invoice, include an tag in the body of the email. You can use Stripe as a payment option for any invoice in a currency supported by your Stripe account. When adding the invoice details, select 'Online payment options - Stripe' and then create the rest of your invoice as normal. When you create an invoice, you'll see the option to accept online payments using Stripe. If you ever want to disable Stripe in your FreeAgent account, you can go to ‘Settings’, 'Connections' and select 'Manage Stripe' from the Stripe section. Once you've created a Stripe account, or signed in to Stripe, you'll be taken back to the Stripe screen in FreeAgent. If you already have a Stripe account you'd like to use, you can select 'Sign in' to connect your Stripe account to FreeAgent. If you've never used Stripe before, fill in the form to create a new Stripe account. Go to 'Connections' and select 'Manage Stripe'.Ģ Sign in to Stripe or create your Stripe Account Setting up Stripe in your FreeAgent Account Step 1: Enable Stripe You can also collect invoice payments online using PayPal and GoCardless. 2.9% + 20p for non European-issued cards.1.4% + 20p for European-issued cards (Visa, Mastercard and American Express).Stripe lets your clients pay you by debit or credit card. For a list of account capabilities that are required to collect payments on behalf of the connected account, refer to Payment method capabilities.Here's how to start accepting debit and credit card payments for your FreeAgent invoices using Stripe.For information on how to transfer payments manually, refer to Transfer availability.For automatic transfers to the connected account, refer to the on_behalf_of parameter details in the Create a charge guide. For more information about the on_behalf_of parameter, refer to the relevant Connect documentation: You can automatically transfer payments for invoices created on behalf of the connected account by using destination charges. To collect payments on behalf of the connected account, the connected account also needs to have account capabilities enabled for the relevant payment methods. However, you can verify that Stripe created the invoice by checking the Invoices page of the Dashboard. When you use on_behalf_of, emails aren’t sent in test mode-just like standard invoices that you send with the API. Setting the on_behalf_of parameter applies the branding and contact information of the connected account to the invoice email, invoice PDF, Hosted invoice page, and invoice receipt. You must set on_behalf_of in the API before finalizing an invoice-the Dashboard doesn’t have an interface for invoices you send on behalf of connected accounts. To make the connected account the settlement merchant, charge the customer using the on_behalf_of parameter when you create or update the invoice. Make the connected account the settlement merchant
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